Ice Chalet Knoxville Tennessee

SCHEDULE UPDATE/COVID-19 INFORMATION

The Ice Chalet reopened on July 1st with a limited schedule and resumed a more normal schedule on August 9th. Details regarding new procedures and policies are outlined in the PDF linked below. Stay safe and healthy, everyone, and we look forward to seeing you, soon!

Re-Opening Guidelines, Safety Protocols, and Wellness Information (PDF)

Please check back regularly for updates.  Changes to our regular schedule due to COVID-19 will be noted here.

 

CANCELLATION POLICIES:

 

Public Sessions: We usually stay open in inclement weather unless it becomes dangerous for our staff to stay. You can call us at 865-588-1858 or call the manager at 865-386-6869, or just check this web page, to get a status update.

Group Classes: We will leave a message on this web page and on our answering machine, usually by 10:00 a.m. or at least two hours before classes begin. Our telephone: 865-588-1858. If we cancel classes, you can come for a make-up any other class of the appropriate level -- just check-in at the counter and tell us you are here for a "snow day" make-up.

Birthday Parties: We will leave a message on this web page and on our answering machine, usually by 10:00 a.m. or at least two hours before the public session begins for the day. Our telephone: 865-588-1858. If we cancel a public session, you can reschedule your party for another day (subject to available reservation slots) or you can request a refund.

Have your NEXT PARTY HERE!

Parties/Groups Brochure
(PDF format)

PUBLIC SESSIONS EVERY DAY!

Skating Couple